Refund Specialist (Full Time) - Patient Financial Services

Kingman Regional Medical Center • Kingman, AZ

3d • Onsite

About The Position

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.

Requirements

• High School Diploma or Equivalent
• One (1) year experience in balancing and reconciling accounts
• Knowledge of refund processes related to accounts and the ability to review an account and determine the appropriate refund.
• Ability to sit for six to seven hours daily at a computer terminal; occasionally lifts and carries up to 15 pounds of files to storage area; must be able to deal calmly and effectively with frustrated and/or angry clients.

Nice To Haves

• Education related to Cash Reconciliation, Billing and Collections preferred
• Accounts receivable experience preferred

Responsibilities

• Runs daily credit report and processes all refunds
• Research accounts and documentation to determine validity of refunds
• Process all refunds within two (2) days of assuring credit is valid
• Must balance each batch on a daily basis upon completion of refunds.
• Meets productivity standards for processing refunds
• Provide back up for the Accounts Receivable Clerks when needed
• Participates in business division meetings, performance improvement activities and committees as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED