Refund Specialist
CoxHealth•Springfield, MO
•Onsite
About The Position
The Credit Resolution Team manages and resolves outstanding credit balances related to patient accounts, insurance credits, and refunds. The team works collaboratively with insurance companies and guarantors to support accurate billing, timely payments, and effective resolution of credit issues. Its goal is to maintain financial integrity, enhance patient satisfaction, and support the organization’s overall financial health.
Requirements
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively in teams.
- Self-starter.
- Proficient in using computers and computer systems.
- Proficient in online refund data entry.
Responsibilities
- Manage and resolve outstanding credit balances related to patient accounts, insurance credits, and refunds.
- Work with insurance companies and guarantors to support accurate billing, timely payments, and resolution of credit issues.
- Perform online refund data entry.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Retirement plan with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
