Refugee Resettlement Case Management - Intern - unpaid

Jewish Family Service of Colorado•Denver, CO

About The Position

Case Management Interns play a vital role in assisting case managers with delivering and documenting services that support clients as they transition to life in the United States. This internship involves a blend of administrative tasks and hands-on client engagement. Responsibilities include organizing and maintaining records (filing, scanning, scheduling), conducting home visits, and accompanying clients to various appointments. Candidates with the ability and willingness to provide transportation for clients are strongly encouraged to apply. This is a great opportunity to enrich your life by helping others while learning about refugee resettlement. This is an unpaid internship position that requires a minimum commitment of 15 hours a week for at least two months.

Requirements

Excellent communication and writing skills
Organized with attention to detail
Able to work independently and under pressure
An interest in international and refugee issues
Creativity and initiative to follow through on projects
Strong desire to help people and enthusiasm for working in a multicultural setting
Computer literacy – preferably with PC systems
A driver’s license, vehicle, and auto insurance.
Willingness and means to transport clients preferred.
Must sign confidentiality and policy agreements
To qualify for an internship, the applicant must be enrolled in or recently graduated from an academic program.
All Interns must interview with all individuals who will provide assignment of internship tasks and internship supervision.
Interns must pass all background checks that would be required of an employee performing the same or similar tasks or working with the same population.
Intern must attend the resettlement info session and additional specialized training.
Completion of the primary COVID-19 vaccination series (per CDC guidance) is required before the start of employment.

Nice To Haves

Willingness and means to transport clients preferred.

Responsibilities

Helping clients reach self-sufficiency as they begin life in America
Map community assets and help make referrals to community partners
Assist in scheduling appointments for clients and transport them to appointments
Visiting clients in their homes and accompanying them to appointments
Educate clients on U.S. healthcare and social service systems, cultural understanding, and getting to know their neighborhood
Assist clients in applying for social service assistance programs
Input client information into JFS’s database
Communicate client concerns with staff and coordinate service plan with supervisor
Other duties as assigned
Submit hours on the volunteer portal, VicNet.
Report any concerns to the client’s case manager.
Have a positive and significant impact on the lives of refugees in the greater metro Denver community
Assist in providing a safe, warm, and welcoming environment to new refugee families