Refrigeration Service Technician

Smart Care Equipment Solutions•USA-Remote Worker-Michigan, MI

About The Position

As a Service Technician, you will become a trusted advisor to customers by delivering solutions that help predict and prevent kitchen equipment failures. You will support restaurants, hotels, hospitals, and other commercial customers by servicing commercial cooking, refrigeration, warewashing, and specialty food service equipment. The role involves independent work and planning your own schedule, with emergency on-call rotation and occasional overnight travel as assigned. The company provides on-the-job and ongoing training, with opportunities for advanced certifications and career growth into advanced technician or management roles.

Requirements

  • High school diploma or equivalent.
  • At least one year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or military service.
  • Valid driver’s license and acceptable motor vehicle record.
  • Willingness and ability to participate in an emergency on-call rotation that includes nights and weekends.
  • Availability for occasional overnight travel as assigned.
  • Ability to frequently kneel, bend, squat, push, pull, and reach, and occasionally lift and carry up to 70 pounds.
  • Ability to work around moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.
  • Ability to work on ladders and roofs, and rarely in high, precarious places.

Nice To Haves

  • Relevant technical training, licenses, and/or certifications, such as EPA or CFESA.
  • Experience repairing commercial refrigeration and/or commercial cooking equipment.
  • Self-motivation and demonstrated ability to prioritize and work independently with minimal direct supervision.

Responsibilities

  • Partner with restaurant and hospitality managers to offer service solutions for commercial cooking, refrigeration, warewashing, and other specialty food service equipment.
  • Troubleshoot equipment issues and read diagrams and schematics.
  • Meet efficiency and productivity goals to earn quarterly bonuses.
  • Participate in the emergency on-call rotation, including nights and weekends.
  • Travel overnight occasionally as assigned.
  • Plan and manage your own work schedule.

Benefits

  • Quarterly bonuses for meeting efficiency and productivity goals.
  • On-the-job and ongoing training, with potential for advanced certifications.
  • Company service vehicle, fuel card, computer, and cell phone for business use.
  • Comprehensive benefits program including 401(k), pension, and paid time off, with eligibility beginning upon start date.
  • Independent work environment with opportunities to plan your own schedule.
  • Career growth opportunities, including advanced technician and management roles.
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