Refrigerant Collection Associate

Tradewater LLC • St. Louis, MO

7d • $55,000 - $70,000 • Remote

About The Position

Tradewater is a certified B Corp on a mission to combat climate change by collecting and mitigating the release of non-CO₂ superpollutants like old refrigerants and methane. These actions reduce potent greenhouse gases, protect the ozone layer, and generate carbon credits to fund their mission. The company also creates social and economic value for local communities. Targeting superpollutants is presented as a fast and cost-effective climate strategy, as these gases are exponentially more potent than CO₂ and cannot be removed from the atmosphere once released. Tradewater has prevented significant amounts of CO₂ equivalent from releasing into the atmosphere and aims to prevent more by 2030.

The Refrigerant Collections Associate will be part of the U.S. Halocarbon team, traveling across the country to support refrigerant collection efforts, primarily in the Midwest and Southern regions. This role involves 30-50% travel, including driving and flying. When not traveling, responsibilities include planning collection trips, supporting the sourcing team, and handling inbound calls for Small Scale Aggregation (SSA) efforts. The position is a combination of remote work and travel, requiring candidates to be based near a major airport (Kansas City, St. Louis, Nashville, Atlanta, Dallas-Fort Worth, or Chicago preferred).

Requirements

• Bachelor’s degree and/or 5-7 years relevant equivalent work experience.
• Passion for environmental sustainability and mission to fight climate change.
• Ability and willingness to travel by car or plane within the United States, roughly 30% of the time (average 1-3 trips per month) and drive long hours (up to 12 hours per day).
• International travel may be required occasionally for company meetings.
• Confidence to coordinate and execute travel independently, in a timely manner, often to rural areas.
• Great communication and interpersonal skills, including prior demonstrated customer service experience.
• Experience with and comfort using Microsoft Suite and other web-based applications on both computers and smart phones.
• Strong attention to detail, ability to be incredibly careful with paperwork, and ability to thoroughly complete tasks.
• Willingness to handle and transport refrigerants and follow DOT Hazmat Regulations.
• Disciplined approach to carefully comply with policies and safety procedures.
• Willingness to handle new situations and meet challenges with enthusiasm.
• All candidates must have a clean driving record and pass a driving record check.
• Own a smartphone.
• Be able to maneuver containers up to 220 pounds, with the help of rolling and leveraging.
• Be able to lift, on your own, containers that weigh up to 80 pounds.

Nice To Haves

• Experience using CRMs and/or inventory management systems preferred.
• While it is not necessary that a candidate have their own car or truck, it is preferred.
• Knowledge of DOT hazmat regulations an added plus.
• Experience with HVAC and refrigerants an added plus.
• Experience preparing shipping documents an added plus.

Responsibilities

• Collaborate across the Sourcing and Collection Teams to implement sales and collection strategies.
• Support the Sourcing Team in fielding inquiries throughout all stages of the sales pipeline.
• Stay up to date on market trends and communicate upwards to leadership, offering constructive feedback on strategies.
• Respond to, generate, and identify leads (inbound and outbound) through various channels and move them through the sourcing pipeline.
• Manage and foster positive professional short-term relationships with clients, ensuring exceptional service.
• Assess and report on collection strategies and outcomes within the region to ensure optimal performance.
• Use data systems and tools to make accurate assessments of pricing and financial implications of deals and make informed recommendations.
• Negotiate the purchase of eligible refrigerants within specific parameters, maintaining cost-effectiveness and strategic collection methods.
• Take multiple trips per month (approximately 2–4-days each) to collect refrigerant, involving long distance driving and flights within the United States.
• Plan and execute strategic and effective collections trips, including collaboration with neighboring/overlapping regions.
• Maintain an accurate supply and ongoing replenishment of supplies to meet trip needs.
• Wrap collections trips in an accurate and timely manner, including managing large quantities of cash.
• Safely package refrigerant for transport and follow DOT, EPA, and other safety protocols.
• Ensure purchase documentation for all deals are checked for accuracy.
• Maintain communication with committed deals and agents within your region to keep them updated on upcoming trips.
• Communicate professionally, concisely, and promptly with all stakeholders.
• Utilize Customer Relationship Management Software and Data Systems to move clients through the sales pipeline and provide detailed and accurate data.
• Follow Standard Operating Procedures (SOPs), guidelines, and policies.
• Create and maintain internal resources, such as training materials, reference guides, and SOPs.
• Be knowledgeable of other departments' workflows and collaborate cross-functionally to support shared goals and improve operational efficiency.
• Provide feedback to enhance internal workflows and suggest process improvements.
• Triage and field client issues that require escalation to other teams.
• Internally collaborate to resolve issues pertaining to payment, shipping, collection, weight discrepancies, etc.
• Maintain technical refrigerant knowledge of chemical and physical properties, classification, composition, and usage.
• Possess strong technical knowledge of cylinder sizes, tare weights, container types, refrigerant identifiers, and safety/HazMat classifications.
• Be knowledgeable of storage and handling procedures to coordinate refrigerant shipments in compliance with DOT and HazMat regulations.
• Guide clients on proper labeling, packaging, and documentation.
• Obtain EPA certification and maintain up-to-date knowledge of protocols, verifier requirements, DOT and EPA shipping regulations, and other relevant compliance standards.
• Facilitate assigned training sessions and actively contribute to the content.
• Serve as an onboarding buddy to new team members.
• Support Special Projects when applicable.

Benefits

• A bonus program to recognize the shared success of our team.
• Multiple paid time away from work offerings; including personal and sick time, parental leave, and company and floating (flex) holidays.
• Home office reimbursement for new team members to support a productive home working environment.
• An annual professional development budget for you to further your growth.
• Free mental health benefits and services.
• A team-wide annual retreat – an opportunity to spend quality in-person time with other Tradewateurs.
• Employer provided insurance including health, life, disability; with options to elect dental, vision and other supplemental coverage.
• Safe Harbor 401(k) retirement plan with an annual employer contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level