Refinery Site Manager (Downstream Chemicals) – Canton, OH

Baker Hughes•Twinsburg, OH

2d•Onsite

About The Position

Our Downstream Chemicals Team utilizes technology consisting of specialty chemicals, equipment, digital tools and over 100 years of industry knowledge to deliver value to our customers. The Downstream Chemicals Team leverages our expertise to provide best-in-class technology and support to optimize process, finished fuels and water treatment applications within the refineries where we operate. As a Refinery Site Manager, you will provide a vital service by implementing, monitoring, troubleshooting, and evaluating chemical treatment programs. You will take ownership of a key customer account to ensure they have the services and products required to operate safely and efficiently. You will be responsible for leading and developing a collaborative team to solve complex and interesting technical problems.

Requirements

Have minimum of 3 years’ experience in Refining, supporting hydrocarbon process and finished fuels additives treatment programs
Have strong understanding of industrial chemical treatment technology and sales process
Have strong mechanical aptitude and troubleshooting skills
Have previous experience working in a laboratory setting and/or familiarity with analytical methods and interpretation
Have a comprehensive understanding of customer requirements and refinery market conditions
Have ability to present complex technical content to various levels of internal and external organizations, in a clear and concise manner
Have proficiency in Microsoft Office Programs (Excel, PowerPoint, Word, Outlook)
Have ability to drive a company vehicle as required to perform job duties (motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
Have a TWIC Card or ability to obtain a TWIC Card
Residing in a commutable distance to Canton, OH

Nice To Haves

Bachelor’s degree in chemical engineering (preferred) or similar discipline

Responsibilities

Safely managing day-to-day operations of refinery process, finished fuels, and water treatment programs to ensure performance and value delivery for our customers
Managing a team of Account Representatives and Technicians at our customer’s location in Canton, OH
Developing trusted relationships with customers and cross-functional teams to promote collaboration
Applying account management fundamentals to understand customer needs, requirements and potential sales opportunities while supporting the account P&L
Identifying and coordinating numerous projects of varying complexity to bring value to our customers
Routine monitoring and reporting of performance of existing treatment programs
Collaborating with team members to drive technical sales and innovative solutions that bring value to our customers
Collecting and interpreting data for troubleshooting, service reports, meetings, reviews, and presentations delivered to customers
Providing field support, laboratory analysis and technical guidance for our customers on issues, projects, turn-arounds, shut-downs, and daily operations
Managing chemical inventories and deliveries at the customer location