About The Position

This role is for a Refinery Site Manager within the Downstream Chemicals Team, focusing on implementing, monitoring, troubleshooting, and evaluating chemical treatment programs for a key customer account. The position involves leading and developing a team to solve technical problems and ensure safe and efficient customer operations. The Downstream Chemicals Team utilizes specialty chemicals, equipment, digital tools, and industry knowledge to optimize processes, finished fuels, and water treatment applications in refineries.

Requirements

  • Bachelor's degree in chemical engineering (preferred) or similar discipline
  • Minimum of 3 years’ experience in Refining, supporting hydrocarbon process and finished fuels additives treatment programs
  • Strong understanding of industrial chemical treatment technology and sales process
  • Strong mechanical aptitude and troubleshooting skills
  • Previous experience working in a laboratory setting and/or familiarity with analytical methods and interpretation
  • Comprehensive understanding of customer requirements and refinery market conditions
  • Ability to present complex technical content to various levels of internal and external organizations, in a clear and concise manner
  • Proficiency in Microsoft Office Programs (Excel, PowerPoint, Word, Outlook)
  • Ability to drive a company vehicle as required to perform job duties (motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
  • A TWIC Card or ability to obtain a TWIC Card
  • Residing in a commutable distance to Canton, OH

Responsibilities

  • Safely managing day-to-day operations of refinery process, finished fuels, and water treatment programs to ensure performance and value delivery for our customers
  • Managing a team of Account Representatives and Technicians at our customer’s location in Canton, OH
  • Developing trusted relationships with customers and cross-functional teams to promote collaboration
  • Applying account management fundamentals to understand customer needs, requirements and potential sales opportunities while supporting the account P&L
  • Identifying and coordinating numerous projects of varying complexity to bring value to our customers
  • Routine monitoring and reporting of performance of existing treatment programs
  • Collaborating with team members to drive technical sales and innovative solutions that bring value to our customers
  • Collecting and interpreting data for troubleshooting, service reports, meetings, reviews, and presentations delivered to customers
  • Providing field support, laboratory analysis and technical guidance for our customers on issues, projects, turn-arounds, shut-downs, and daily operations
  • Managing chemical inventories and deliveries at the customer location

Benefits

  • Competitive sales bonus program
  • Company provided vehicle or vehicle allowance
  • Competitive 401(k) program
  • Company Stock Purchase Program
  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Education Assistance
  • Generous Parental Leave
  • Mental Health resources, Virtual Therapy Programs
  • Dependent and Partners Care
  • Pet Insurance
  • Additional elected or voluntary benefits
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