Refill Pharmacy Technician II

Indiana University Health System • Plainfield, NJ

11h • Hybrid

About The Position

The Refill Pharmacy Technician II supports providers and patients by managing prescription refill requests. The position works closely with providers, clinical staff, and pharmacies to process refill requests accurately, efficiently, and in compliance with Indiana pharmacy regulations. Technicians are entrusted with responsibilities that use their technical knowledge, analytical skills, and attention to detail, and work under pharmacist supervision and established procedures.

This office-based role is part of a provider-supported refill department. It has a set schedule with no nights, weekends, or holidays. After an initial training period, partial remote work may be available based on performance, accuracy, and departmental metrics. The role offers a supportive team environment and opportunities for professional growth and skill development.

Requirements

• High school diploma or GED.
• Active Indiana Pharmacy Technician License.
• Active Pharmacy National Certification.
• Minimum of one year of pharmacy technician experience; retail experience is preferred and hospital experience is considered.
• Ability to work under pharmacist supervision and follow established procedures.
• Strong attention to detail and ability to review and analyze medication refill requests.
• Solid understanding of common drug names, dosages, and pharmacy terminology.
• Effective written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to work independently and contribute to a team environment.
• Demonstrated commitment to accuracy, quality, and patient safety.

Nice To Haves

• Retail pharmacy technician experience is preferred; hospital experience is considered.
• Partial remote work may be available after the initial training period, based on performance, accuracy, and departmental metrics.

Responsibilities

• Collaborate with providers and clinical staff to review, process, and manage prescription refill requests from patients and external pharmacies.
• Analyze refill requests for accuracy, completeness, and appropriateness before pharmacist review.
• Enter and maintain prescription and refill information accurately in the pharmacy system.
• Communicate professionally with patients, providers, and pharmacies to clarify refill requests and resolve issues in a timely manner.
• Ensure refill activities comply with state regulations, organizational policies, and patient safety standards.
• Prioritize workload to meet volume demands while maintaining accuracy.
• Support pharmacists and other pharmacy team members in daily operations as needed.
• Maintain confidentiality and uphold HIPAA standards in communications and documentation.

Benefits

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness program for qualifying participants
• Employee Assistance Program with counseling at no cost
• Team member wellness programs with points that contribute toward a biweekly financial incentive
• Stable, predictable schedule with work-life balance
• Professional growth and skill development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED