Referral Specialist
Family Health Centers of San Diego•San Diego, CA
•$21 - $23•Hybrid
About The Position
Family Health Centers of San Diego is looking for a Referral Specialist to complete assigned referrals for assigned department(s). Makes appointments directly into CMIS for the appropriate FHCSD site or service. Schedules translation services as needed and makes reminder calls as assigned. Provides excellent patient-centered communication and education regarding referral processes.
Requirements
- High school diploma or GED equivalent required.
- 1 year of experience in an ambulatory care setting required.
- Bilingual in Spanish/English preferred; may be required in some positions.
- Traveling between sites and other locations is occasionally required.
- Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended.
- An acceptable driving record is also required.
- California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency.
- Reasonable accommodation may be provided on a case-by-case basis.
- Mileage and other reimbursement governed by policy.
- Demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.
Nice To Haves
- Successful completion of a Medical terminology course preferred.
Responsibilities
- Accurately completes referrals to include ICD-9 and CPT codes, following established department protocols. Makes initial appointments directly into CMIS; gives appointment cancelation information.
- Actively tracks follow-up and referral pool(s); schedules patient services as required.
- Communicates to clinic staff status of pending referrals using CMIS updates and chart notes; indicates referral status changes as they occur.
- Enters required data, including basic insurance and screening information. Provides fee information for self-pay patients.
- Follows established protocols for patients who indicate they are in crisis.
- Makes assigned reminder calls.
- Schedules interpreter services as required.
- Submits accurate and timely data about referrals and appointments by site.
- Performs other duties as assigned.
Benefits
- Competitive Salary with Excellent Benefits
- Retirement Plan with Employer Match
- Paid Time Off, Extended Sick Leave and Paid Holidays
- Medical/Dental/Vision/FSA/Life Insurance
- Employee Discounts and Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
