Referral Specialist/Interpreter (Spanish, Somali, Nepali or Haitian Creole Speaking Preferred)

HEART OF OHIO FAMILY HEALTH CENTERS • Columbus, OH

1d • $20 - $0 • Onsite

About The Position

This position supports the Organization by functioning as a liaison between patients and health care providers or agencies. The role involves assisting, organizing, coordinating, and providing optimal health care services. A key responsibility is interpreting a foreign language into English and English into a foreign language to facilitate healthcare services. The position reports to the Clinical Systems and Quality Manager and is non-exempt.

Requirements

• Willingness to work with all cultural and socioeconomic groups without judgment or bias
• Demonstrates ability to cooperatively work/mediate with all age groups and family groups
• Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty
• Ability to work with minimal supervision and exercise sound independent judgment
• Excellent familiarity and application with medical terminology

Nice To Haves

• Spanish, Somali, Nepali or Haitian Creole Speaking Preferred
• Preferred associate degree or higher
• Experience with healthcare referrals preferred
• Preferred holder of interpreting certificate

Responsibilities

• Collects and evaluates information about a patient in regard to opportunities to assist in achieving patient/family need, continuity of care and realistic outcomes
• Interpreting a foreign language into English and English into a foreign language to facilitate the health care service
• Refers and coordinates appropriate processes as assigned
• Researches, documents and informs co-workers and patients about the available health resources at the local, state and federal levels
• Notifies the patient of appointments scheduled, makes follow-up calls to specialist to ensure that client attended appointments and reminds provider to submit a Consultation Report
• Maintains competency in obtaining and inputting medical information to and from clinical and /or other information systems including accessing information as required to complete the referral process
• Accurately, clearly and efficiently documents actions taken and activities performed
• Provides continuity of care to each patient and their family members
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree