Referral Specialist I

UCHealth•Aurora, CO

3d•Onsite

About The Position

The Referral Specialist I reviews and submits referral orders, tracks their status, and provides updates while maintaining accurate electronic health record documentation and following payer guidelines. The role manages referral orders across multiple service lines and supports routine coordination with internal teams and payers. It requires critical thinking, decisive judgment, the ability to work with minimal supervision, and appropriate action in a fast-paced environment.

Requirements

High school diploma or GED.

Nice To Haves

Associate's degree.
Six months of healthcare experience.

Responsibilities

Review referral orders for completeness, submit requests, and track their status to support timely processing across multiple service lines.
Communicate with internal teams and payers to provide referral status updates and support routine coordination activities.
Maintain accurate documentation of referral order activities in electronic health records and comply with confidentiality requirements.
Follow established payer policies and authorization guidelines when processing and tracking referral orders.
Use critical thinking and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.

Benefits

Three-Year Incentive Bonus.
Annual merit pay increases for performance meeting or exceeding standards.
Annual market reviews and base pay adjustments as needed.
Medical, dental, and vision coverage.
24/7 mental health and well-being support for employees and dependents.
Discounted gym memberships and fitness resources.
Free Care.com membership.
Voluntary benefits including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
Paid time off (PTO), paid family and medical leave, and leaves of absence.
Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
Employer-provided short-term and long-term disability coverage, with a buy-up option.
403(b) retirement plan with employer matching contribution; an additional 457(b) plan may be available.
Flexible spending accounts for health care and dependent day care; a health savings account is available with enrollment in a high-deductible medical plan.
Access to academic degree and certificate programs.
Tuition support for eligible programs, including up to 100% of tuition, books, and fees for specific educational degrees; other programs may qualify for prepaid support or tuition reimbursement.
Access to LinkedIn Learning and internal professional development opportunities.
Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.