Referral Sales Development Representative

Modernizing Medicine•Boca Raton, FL

About The Position

ModMed and Klara build web and mobile healthcare technology platforms designed to improve medical practice efficiency and patient outcomes. Their specialty-specific solutions span practice management, electronic medical records, revenue cycle management, and provider collaboration. Sales Development Representatives help generate new business by building market awareness, identifying prospective clients, and qualifying leads through inbound and outbound channels. Working with marketing and sales, they execute lead-generation campaigns, develop prospect relationships, and serve as an initial point of contact with the goal of scheduling demonstrations for Regional Sales Managers. The role offers an opportunity to build foundational sales and business skills while learning about healthcare and ModMed’s products in a growth-focused environment.

Requirements

  • A strong interest in healthcare and developing a career in sales.
  • Polished, engaging written and verbal communication skills.
  • Strong problem-solving skills, including the ability to overcome objections and think on your feet.
  • Strong planning and organizational skills.
  • Flexibility and adaptability, with an ability to receive and learn from feedback.
  • Persistence and resilience when facing adversity, failure, or disappointment.
  • Business acumen and customer orientation, including proactive research into products and customer profiles.
  • Collaborative and team-oriented approach.

Nice To Haves

  • Bachelor’s degree in communications, pre-med, business, marketing, or a related field.
  • One to two years of professional experience in sales, marketing, communications, or a related profession.
  • Experience with CRM, EHR, Salesforce, SalesLoft, Outreach, ZoomInfo, or G-Suite/Mac.

Responsibilities

  • Conduct outbound cold calls, develop email campaigns, and use social media such as LinkedIn to educate prospects about the company’s solutions and their value.
  • Research target leads and personas, analyze prospects, and hand them off to Regional Sales Managers or Account Executives.
  • Learn about the healthcare industry and the company’s products to communicate value propositions and respond to objections and competitive questions.
  • Follow up on inbound marketing leads and identify qualified opportunities, providing appropriate information to interested prospects.
  • Maintain detailed, up-to-date lead and activity records using Salesforce.com, SalesLoft/Outreach, and other tools.
  • Consistently achieve qualified-opportunity quotas to support territory revenue objectives.

Benefits

  • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
  • 401(k) matching: 50% of contributions deferred on up to 6% of compensation, with matching contributions vested after one year of employment.
  • Paid time off.
  • Paid parental leave.
  • Company-paid life and disability benefits.
  • Flexible Spending Account.
  • Employee Assistance Programs.
  • Company-sponsored Business Resource and Special Interest Groups.
  • Professional development opportunities, including tuition reimbursement and unlimited access to LinkedIn Learning.
  • In-person collaboration opportunities and remote availability for some roles.
  • Dog-friendly U.S. headquarters.
  • Weekly catered breakfast and lunch, treadmill workstations, Zen spaces, and wellness rooms at the BRIC headquarters.
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