About The Position

ModMed & Klara are seeking a Sales Development Representative to help grow the company’s presence in the healthcare sector and develop foundational sales and business skills. The company provides specialty-specific healthcare technology, including practice management, electronic medical records, revenue cycle management, and provider collaboration solutions. The representative generates new business by building market awareness, identifying prospective clients, and qualifying leads through inbound and outbound channels. Working with marketing and sales, the role executes lead-generation phone and email campaigns, develops relationships with prospects, and serves as an initial point of contact. The representative qualifies opportunities and schedules demonstrations for assigned Regional Sales Managers. This role requires up to 15–20% travel.

Requirements

  • A strong interest in healthcare and developing a career in sales.
  • Polished and engaging written and verbal communication skills.
  • Strong problem-solving skills, including the ability to overcome objections and think on your feet.
  • Strong planning and organizational skills.
  • Flexibility and adaptability, including the ability to receive and learn from feedback.
  • Persistence and resilience in the face of adversity or disappointment.
  • Business acumen and customer orientation, including proactive research into products and customer profiles.
  • Collaborative and team-oriented approach.
  • Up to 15–20% travel is required.

Nice To Haves

  • Bachelor’s degree in communications, pre-med, business, marketing, or a related field is preferred.
  • 1–2 years of professional experience in sales, marketing, communications, or a related profession is highly preferred.
  • Experience with CRM, EHR, Salesforce, SalesLoft, Outreach, ZoomInfo, or G-Suite/Mac is a plus.

Responsibilities

  • Conduct outbound cold calls, develop email campaigns, and use social media such as LinkedIn to educate prospects about the value of ModMed’s solutions.
  • Research target leads and personas, analyze prospects, and prepare handoffs to Regional Sales Managers or Account Executives.
  • Learn about the healthcare industry and product offerings to communicate solution value and address objections and competitive questions.
  • Follow up on inbound marketing leads and identify qualified opportunities, providing interested prospects with appropriate information at the right time.
  • Maintain detailed, current lead-management documentation and activity using Salesforce.com, SalesLoft/Outreach, and other tools.
  • Consistently achieve qualified-opportunity quotas to support territory revenue objectives.

Benefits

  • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution.
  • 401(k) with a matching contribution of 50% of the employee’s contribution, up to 6% of compensation; matching contributions vest after one year of employment.
  • Paid time off and paid parental leave programs.
  • Company-paid life and disability benefits.
  • Flexible Spending Account and Employee Assistance Programs.
  • Company-sponsored Business Resource and Special Interest Groups.
  • Professional development opportunities, including tuition reimbursement and unlimited access to LinkedIn Learning.
  • In-person collaboration opportunities, hybrid office-based roles, and remote availability for some roles.
  • Dog-friendly U.S. headquarters.
  • Weekly catered breakfast and lunch, treadmill workstations, and Zen and wellness rooms at the BRIC headquarters.
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