Referral/Relations Specialist

Colquitt Regional Medical Center•Moultrie, GA

About The Position

Colquitt Regional Health System is hiring a Referral/Relations Specialist. The specialist is primarily responsible for physician education and marketing for Colquitt Regional Home Care, Colquitt Regional Senior Care, and other health system services. The role represents the health system to internal and external referral sources and facilitates transitions of care as needed. The position also supports office operations, promotional and social media marketing, outreach programs and events, physician and staff education, marketing reports, patient and physician correspondence, an Alzheimer Support Group, and inpatient discharge transitions.

Responsibilities

  • Manage office operations, including answering phone lines in a timely and professional manner.
  • Maintain awareness of emergency and disaster roles and carry them out as required.
  • Order promotional items for the organization as requested.
  • Facilitate marketing opportunities, including arranging photos for social media.
  • Assist with outreach programs, events, tours, and health fairs as needed.
  • Conduct timely physician and staff education visits to clinics and healthcare facilities on behalf of Home Care Services.
  • Market new product service lines available at Colquitt Regional Medical Center and Sterling Physician Group to area physicians.
  • Assist with hospital service lines as requested, such as bariatric services.
  • Visit referral sources, including hospitals, skilled nursing facilities, and assisted living facilities, for marketing purposes.
  • Produce hospice and home health marketing reports accurately and in a timely manner.
  • Correspond with hospice and home health patients and physicians in a timely and professional manner.
  • Host and facilitate the Alzheimer Support Group as needed.
  • Round on inpatients as needed to support transitions to services upon discharge.
  • Arrive to work dependably and on time and remain within allowed absence limits.
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