Referral Relations Representative

Theradynamics•New York, NY

3d•Onsite

About The Position

Theradynamics is hiring full-time Referral Relations Representatives for territories in Brooklyn, Queens, and Manhattan. The organization has nearly 20 locations and a presence across New York. This field-based role builds and strengthens relationships with referral sources and community partners, including doctors, front desk teams, referral coordinators, and other key contacts. Representatives receive an assigned group of referral sources and provide regular in-person coverage, remain visible, build trust, provide support, and help ensure partners and their patients receive excellent service and follow-through. The role is suited to ambitious, professional, relationship-driven candidates who want hands-on experience, training, coaching, and opportunities for career development and advancement. Candidates may be entry-level or experienced; extensive prior experience is not required. Local travel within the assigned territory is required.

Requirements

Strong relationship-building ability.
Excellent communication and interpersonal skills.
Professional appearance and presence.
Organized, dependable, and self-motivated.
Confident in face-to-face interaction and field-based work.
Ambitious, coachable, and eager to grow professionally.
Able to manage a territory and maintain consistent contact with assigned referral sources.
Comfortable working independently while staying aligned with leadership and company goals.

Nice To Haves

Background in customer service, healthcare support, outreach, relationship management, or similar roles.
Prior experience; the role is open to entry-level candidates and does not require extensive prior experience.

Responsibilities

Build and maintain strong professional relationships with assigned referral sources.
Represent Theradynamics consistently and reliably in the field.
Visit assigned referral sources regularly, with coverage at least once every 15 days.
Stay visible and connected with doctors, front desk staff, referral coordinators, and other key contacts.
Support referral sources with questions, concerns, patient-related needs, and service issues.
Improve partner satisfaction through responsiveness, professionalism, and follow-up.
Represent the company with a polished, confident, and professional presence.
Communicate feedback, concerns, opportunities, and field updates to leadership.
Identify growth opportunities within the assigned territory and relationships.
Maintain organized territory coverage and consistent follow-through.