Referral Program Coordinator
About The Position
Join our team as a day shift, PRN, Referral Operations Referral Program Coordinator in Albuquerque, New Mexico. Thrive in a People-First Environment and Make Healthcare Better. We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being. We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for. We use advanced technology to support our team and enhance patient care. Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members, and more than 280 sites of care with over 1,800 affiliated providers across six states.
Requirements
- High School Diploma; GED.
- Ability to produce in an autonomous work environment; consistently at work and on time, as established; arrives at meetings and appointments on time.
- Excellent communication skills – Speaks clearly and persuasively in positive or negative situations; listens well and asks and answers questions; selects and uses appropriate communication methods.
- Provides excellent customer service – Manages difficult situations and responds promptly and completely.
- Identifies and resolves problems on time.
- Excellent time management – Prioritizes and completes assigned work.
- Excellent teammate – Provides and welcomes feedback, establishes and maintains effective professional relationships, works cooperatively, and offers professional assistance and support to co-workers.
- Two or more years of experience with Electronic Health Record (EHR).
Nice To Haves
- Certified Medical Assistant.
Responsibilities
- Processing internal, incoming, and external referrals for Ambulatory services, procedures, and medications.
- Obtain prior authorizations, schedule patients, work inbound and outbound phone calls, and communicate with patients via on-line chat.
Benefits
- career growth opportunities
- resources that support your wellness, education, and financial well-being
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
