Referral Partner Manager
About The Position
Backpack Healthcare is a Medicaid-first, whole-family behavioral telehealth provider helping children, teens, young adults, and families access high-quality mental healthcare. We’re looking for an energetic, outgoing Referral Partner Manager to help us expand our referral network and strengthen relationships with healthcare and community partners in an assigned local territory. This is a true field-based relationship-building role. You’ll spend your time meeting people face-to-face, introducing Backpack’s services, educating referral partners, and re-engaging organizations that have gone quiet. Your weekly stops, contacts, addresses, and driving routes are planned for you in advance. You focus on building relationships—we’ll handle the logistics.
Requirements
- Valid driver's license
- Reliable transportation
- Ability to travel throughout your assigned territory
- Consistent availability during the designated weekday hours
- Ability to complete required documentation and weekly reporting
Nice To Haves
- Healthcare outreach
- Pharmaceutical or medical device sales
- Community health
- Healthcare business development
- Referral development
- Field sales
- Social services or community-based organizations
- Healthcare experience
Responsibilities
- Visit pediatric practices, FQHCs, private practices, hospitals, discharge teams, social service organizations, and other community partners
- Introduce Backpack Healthcare and educate referral sources about our services and referral process
- Re-engage previous referral partners and help reactivate relationships that have gone quiet
- Build meaningful, face-to-face relationships with physicians, social workers, case managers, administrators, discharge planners, and other key contacts
- Represent Backpack at community events and outreach opportunities as assigned
- Document meaningful visits and relationship activity in HubSpot the same day
- Submit a weekly activity plan and results report
- Help grow a consistent, measurable referral pipeline
Benefits
- Performance Incentives
Stand Out From the Crowd
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
