Referral Marketing Specialist

Windows USA•Royal Palm Beach, FL

23d•$45,000 - $65,000•Onsite

About The Position

Windows USA is seeking a motivated, personable Referral Marketing Specialist for its outbound call center team. This entry-level role focuses on prospecting, qualifying, and generating referrals from existing customers who have expressed interest in the referral program. The specialist builds customer relationships, promotes the program, and helps maintain the integrity of customer data. The position is based in an in-office environment in Hot Springs, Arkansas, and reports to the Referral Manager. It is hourly and non-exempt, with standard business hours and potential extended hours as needed to meet business demands. The stated annual compensation range is $45,000–$65,000+, including hourly pay and commission.

Requirements

High school diploma or equivalent.
Excellent interpersonal and communication skills.
Strong organizational skills and ability to handle multiple tasks.
Ability to understand and analyze geographical information.
Proficiency in Microsoft Suite and other office software.

Nice To Haves

One year of experience in sales, marketing, or a call center environment.
Understanding of Salesforce.

Responsibilities

Initiate phone communications with existing customers to build relationships and promote the referral program.
Conduct timely follow-ups to move opportunities through the sales funnel.
Accurately record customer interactions and qualifying information, maintaining high data integrity.
Clearly explain program details and answer questions to encourage participation.
Manage multiple calls and customer interactions efficiently.

Benefits

Health insurance, including medical, dental, vision, and supplemental gap coverage.
Life insurance.
Short-term disability.
401(k) or retirement plan.
Paid time off, including vacation, personal, and sick leave.

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