Referral Coordinator - Overlake Centralized Services Part-time/Days

Overlake Hospital Medical CenterBellevue, WA
Onsite

About The Position

Overlake Medical Center and Clinics has a part-time opportunity for a Referral Coordinator to join our Centralized Services team at our main Bellevue campus! The referral coordinator is charged with the timely processing of referrals for Primary Care, Urgent Care and Specialty Clinics. Responsible for obtaining necessary authorizations, ensuring the patient’s medical and demographic information is received by the specialty/outside provider, communicating with patients as needed regarding instructions or status of their referrals, and tracking patient's usage of the referral.

Requirements

  • High school diploma or GED required.
  • Minimum 1 year of administrative experience in a medical facility preferred.
  • Previous physician office, hospital or other frontline customer contact experience in a business setting also preferred.
  • Demonstrated ability to provide exceptional customer service.

Responsibilities

  • Timely processing of referrals for Primary Care, Urgent Care and Specialty Clinics.
  • Obtaining necessary authorizations.
  • Ensuring the patient’s medical and demographic information is received by the specialty/outside provider.
  • Communicating with patients as needed regarding instructions or status of their referrals.
  • Tracking patient's usage of the referral.

Benefits

  • Medical insurance premiums as low as $0 per month.
  • Many Overlake services covered at 100%.
  • Tuition reimbursement up to $10,000 per year.
  • Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
  • Pre-tax and Roth after tax retirement savings plans.
  • An expanded Employee Assistance Program.
  • A caregiver support program to help with everything from childcare to eldercare.
  • Free parking and Orca transit passes.
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