Referral Coordinator (51634)
About The Position
The Referral Coordinator is responsible for accurately routing incoming referrals and related documents within the electronic medical record system (NextGen). This role ensures documents are properly attached to the corresponding patient chart and coordinates patient scheduling in a prompt, courteous, and professional manner. Platinum Dermatology Partners is a network of high-quality dermatology clinics focused on collaboration and innovation to drive growth. We provide general dermatology, cosmetic, medical, plastic surgery, and skin cancer screening treatments. With over 120 clinics, 350+ providers, and more than 2,200 employees across Texas, Arizona, California, Nevada, and Florida, we are a rapidly growing organization. Our model allows physicians to focus on delivering exceptional patient care without the burden of operational management. Our core values include Collaboration, Ownership, Respect, Excellence, Authenticity, and Integrity. Our purpose is to empower the practice of exceptional dermatology.
Requirements
- High School Diploma or GED equivalent required
- 2–3 years of experience in a medical clinic or office setting required
- Minimum 1 year of experience as a Referral Coordinator required
- Prior dermatology experience required (including cosmetic and/or Mohs procedures)
- Strong attention to detail with accurate data entry skills
- Typing speed of at least 45 words per minute with 90% accuracy
- Proficiency with computer systems and EMR platforms
- Ability to communicate clearly in English (Spanish bilingual preferred)
- Demonstrated ability to maintain strict patient confidentiality (HIPAA compliance)
Nice To Haves
- Spanish bilingual preferred
Responsibilities
- Accurately create and route document batches while verifying patient charts in the system
- Complete all required data entry accurately and efficiently
- Access payer portals to retrieve incoming, pending, and completed referrals
- Verify and identify various document types within the system
- Enter accurate service data from routed documents
- Process a minimum of 800 or more documents daily
- Verify referral details and contact patients to schedule appointments according to referring provider instructions
- Maintain strict compliance with HIPAA patient confidentiality regulations
- Promote a professional and respectful work environment
- Perform additional duties as assigned
Benefits
- Medical, Dental, and Vision Insurance
- Short-Term and Long-Term Disability
- Life Insurance and Voluntary Benefit Plans
- 401(k) Plan
- Employee Referral Program
- Paid Time Off
- Company-Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
