Referral Coordinator
About The Position
Our growing women's health organization is looking for a Referral Coordinator who can turn a mountain of referrals into a well-orchestrated masterpiece. You'll be the behind-the-scenes hero ensuring our patients connect with the specialty care they need while working alongside an amazing team dedicated to exceptional women's healthcare. This is a full-time opportunity working on-site at our Admin location in Eugene, Oregon. The position has an expectation of 40hrs per week (Monday - Friday) and we are proud to offer a great benefits package. Our Referral Coordinator recruiting pay range is $19.80 – $23.86.
Requirements
- High School Diploma or GED equivalent.
- One year of medical office experience preferred.
- High level of attention to detail to ensure accurate records.
- Strong personal work habits with a high level of accountability and self-management skills that enable desired outcomes.
- Easily able to adapt and maintain composure, effective at time priority and management, and able to respond to feedback constructively.
- Strong communication skills, a teamwork mindset, and well-developed interpersonal capabilities that enable successful interactions with others.
- Engages well with the team/patients through respectful and inclusive conduct.
Responsibilities
- Receive, review, and process patient referrals from external healthcare providers or patients.
- Verify and confirm referral completeness, including required documentation and medical records.
- Contact referred patients to schedule initial appointments, ensuring alignment with provider availability.
- Coordinate appointment times with appropriate clinical teams and ensure necessary pre-visit preparations are completed.
- Verify patient insurance coverage and eligibility.
- Obtain prior authorizations as required by insurance carriers for consultations and procedures.
- Act as a primary point of contact for new patients, addressing questions, concerns, and providing clear instructions.
- Maintain open communication with referring providers, updating them on the status of referrals.
- Accurately document patient information and referral details in the electronic health record (EHR) system.
- Work closely with clinical and administrative staff to streamline processes and resolve scheduling or referral-related challenges.
Benefits
- great benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
