Referral Coordinator, Radiology Administration

CHOC•Orange, CA

1d•Onsite

About The Position

The Referral Coordinator will process all inbound referrals from referring physicians, coordinate and assure the smooth flow of the referral and authorization process to meet the needs of patients while establishing collaborative relationships with physicians. Responsible for a variety of clerical duties involving coordination and activities to ensure the efficient referral process for services; interfacing with patients and establishing relationships with referral sources; serves as a resource to the department and shows willingness to cross-train to assist reception front desk staff as required.

Requirements

Minimum two (2) years of experience working in medical field.
High School Diploma or equivalent.
Knowledge of medical terminology.
Proficient with hospital information systems, electronic health systems, electronic/virtual Fax service, and systems related to admitting and registration.
Excellent customer services skills and high level of professionalism.
Communicate effectively with associates on all levels.
Strong organizational skills and ability to multitask.
Ability to work with minimal supervision.
Strong attention to detail.

Nice To Haves

Minimum one (1) year experience working with referrals/authorizations.
Medical Administration training.
Basic Life Support (BLS) certification.

Responsibilities

Process all inbound referrals from referring physicians.
Coordinate and assure the smooth flow of the referral and authorization process to meet the needs of patients.
Establish collaborative relationships with physicians.
Perform a variety of clerical duties involving coordination and activities to ensure the efficient referral process for services.
Interface with patients and establish relationships with referral sources.
Serve as a resource to the department.
Cross-train to assist reception front desk staff as required.