Referral Coordinator
Humanitary Medical Center Inc•Tampa, FL
•Onsite
About The Position
Humanitary Medical Center is looking for an experienced and friendly Referral Coordinator that enjoys helping others, has a welcoming demeanor and can work in a fast-paced environment.
Requirements
- Bilingual – Fluent in Spanish and English
- Great customer service skills
- A high level of professionalism
Responsibilities
- Responsible for scheduling consultations, diagnostic testing, and surgical procedures. Requests approval if needed.
- Enters referrals, authorization information, diagnostic and procedure codes in our data bank.
- Coordinates follow-up care of our patients with the referral physicians as approved by a Physician Associates physician.
- Forward medical records to the referral provider in a timely manner and coordinate follow-up care of our patients.
- Serves as a subject expert to answer questions regarding insurance benefits, referral policies and procedures to our HMC staff and patients.
- Refers requests for emergency care and urgent care or medical advice to the appropriate staff member.
- Contacts patients with information regarding tests ordered by a provider as necessary.
- Orders and/or directs patients for outside tests.
- Assists supervisor as directed to maintain daily flow in the department.
- Obtains authorizations from a diversity of insurance companies depending on each patient’s insurance plan
Benefits
- Holiday Pay
- 401 (k) Plan
- PTO (Paid Time Off)
- Bereavement Leave
- Employee Assistance Program
- Medical, dental, and vision insurance
- Voluntary Life Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
