Referral Coordinator

CenterWell • Casselberry, FL

2d • Onsite

About The Position

CenterWell is seeking a hard-working and dedicated Referral Coordinator to prepare and process all managed care referral paperwork, schedule and pre-register patients for exams and procedures with specialists and providers outside of the primary care physician's office. This role is for someone interested in being part of a team that focuses on excellent service to others. This position is onsite.

Requirements

• Referral experience is MANDATORY
• 1-3 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
• Proficient with medical terminology
• Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
• Experience with Electronic Medical Records
• Excellent professional communication abilities, at all levels within the organization and with patients, at all times

Nice To Haves

• Bachelor's Degree in Healthcare or Business Administration
• Knowledge of ICD 10 and CPT coding
• Medical Assistant or Professional State Certifications related to healthcare
• Bilingual in English and Spanish

Responsibilities

• Prepares and processes all managed care referral paperwork.
• Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals.
• Contacts various offices/facilities to obtain necessary appointments for completing referrals.
• Maintains referral records and files documentation.
• Responds to patient inquiries regarding health plan referrals.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level