Referral Coordinator

Regis Remote Office

1d

About The Position

The Referral Coordinator is responsible for addressing referrals and scheduling appointments while ensuring that proper authorizations are requested, received, and recorded in the EHR. This role acts as a representative to referring specialist offices, health plans, and patients, collaborating with departments to facilitate all referrals and assists with coordination of activities related to insurance pre-certification/authorization. The position also involves performing administrative duties such as referral processing, patient registration, verification of benefits, insurance authorizations, and patient appointment scheduling.

Requirements

• High school diploma/GED required.
• Previous experience in an office/hospital setting processing and completing referrals.
• Excellent communications and time management skills
• Ability to function well in a fast-paced environment
• Organize complex calendars and schedules, resolving any scheduling issues
• Ability to adapt easily to changing conditions and work responsibilities
• Ability to complete assigned tasks under stressful conditions
• Establishes and maintains an effective working environment
• Excellent communication skills, both verbal and written
• Excellent people skills while following corporate policies and procedures

Responsibilities

• Acquires, coordinates, and schedules referrals.
• Routinely reviews physicians’ schedules for any additional add-on appointments needing referrals.
• Acts as a representative to referring specialist offices, health plans, and patients.
• Collaborate with all needed departments to confirm all referrals are facilitated.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Facilitates prior authorizations and ensures initial approval requirements are met.
• Performs administrative duties including referral processing, patient registration, verification of benefits, insurance authorizations, patient appointment scheduling, program communication to potential candidates and communication with referral sources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED