Referral Coordinator

OCH • Gravette, AR

21d • Onsite

About The Position

Ozarks Community Hospital (OCH), located in Gravette, Arkansas, has multiple openings for Referral Coordinators within our Patient Access Department. Our Mission: Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care. The Referral Coordinator is responsible for coordinating patient referrals to specialty providers, diagnostic services, and other healthcare resources as ordered by providers. This position works closely with patients, providers, and outside healthcare facilities to ensure referrals are processed accurately, appointments are scheduled in a timely manner, and required authorizations or documentation are obtained. The Referral Coordinator helps maintain continuity of care by tracking referrals, communicating appointment details to patients, and ensuring all necessary information is shared between providers and receiving facilities.

Requirements

• High school diploma or equivalent.

Nice To Haves

• Minimum of one (1) year's medical office experience.
• Previous experience with health insurance and patient billing.
• Completion of medical terminology course or equivalent experience.

Responsibilities

• Coordinating patient referrals to specialty providers, diagnostic services, and other healthcare resources as ordered by providers.
• Working closely with patients, providers, and outside healthcare facilities to ensure referrals are processed accurately.
• Scheduling appointments in a timely manner.
• Obtaining required authorizations or documentation.
• Tracking referrals.
• Communicating appointment details to patients.
• Ensuring all necessary information is shared between providers and receiving facilities.

Benefits

• Eligibility for health, dental, and vision coverage
• 401(k) plan
• Life insurance
• Short-term disability
• Flexible spending accounts
• Many other elective benefits subject to plan terms
• Paid time off (PTO) earned on an accrual basis starting first day of employment, up to 3.5 weeks per year based on a 40-hour work week.
• Company-paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED