About The Position

The Referral Coordinator is responsible for processing pre-certifications, prior authorizations, and referrals for patients within the clinic. Provides support for a variety of other front office duties as assigned.

Requirements

  • High School Diploma/Equivalent
  • 1-year Clerical Medical Facility/Physician’s Office

Nice To Haves

  • Associate’s Degree
  • Knowledge of Medical Terminology

Responsibilities

  • Processes patient referrals to specialty providers by preparing medical charts and records providing appropriate clinical information to specialist.
  • Provides follow up to external office/ specialist regarding referral status.
  • Obtains authorizations for patient referrals.
  • Ensures complete and accurate patient demographics and insurance information.
  • Advises physician if authorization request is denied.
  • Coordinates referral appointments and corresponds with patient, external providers, and insurance companies as necessary in a timely manner.
  • Responds to physician's requests and concerns regarding the status of patient referrals, care coordination or follow-up status.
  • Performs any special assignments or tasks as needed
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