Referral Coordinator (3102)

US Heart & VascularKlein, TX
Onsite

About The Position

US Heart and Vascular is needing a Referral Coordinator to join our team at Davis Vein & Vascular in Spring, TX. This role involves coordinating appointments for patients, verifying insurance coverage, and obtaining authorizations for referrals. The Referral Coordinator will communicate with patients regarding appointments and instructions, maintain accurate records, and conduct follow-ups on pending referrals. They will collaborate with medical staff for urgent referrals, provide patient support, and ensure compliance with HIPAA regulations. The role also includes inputting referral information into electronic health record systems and communicating with insurance companies to resolve issues. Additionally, the Referral Coordinator will assist with administrative tasks in the referrals department and perform other assigned duties.

Requirements

  • High School diploma or GED from accredited institution.
  • If the individual in the role will drive for work purposes, a current valid state driver's license and required minimum auto insurance coverage.
  • Working knowledge of EMR systems.

Nice To Haves

  • Cardiology practice experience is preferred but not required.

Responsibilities

  • Coordinates appointments for patients.
  • Verifies insurance coverage and obtains authorization for referrals as required.
  • Communicates with patients regarding referral appointments and instructions.
  • Maintains accurate records of referral requests and approvals.
  • Conducts follow-up on pending referrals and ensures timely processing.
  • Collaborates with medical staff to expedite urgent referrals when necessary.
  • Provides assistance and support to patients navigating the referral process.
  • Ensures compliance with HIPAA regulations and confidentiality policies.
  • Inputs referral information into electronic health record systems accurately.
  • Communicates with insurance companies or third-party payers to resolve referral-related issues.
  • Assists with administrative tasks as needed in the referrals department.
  • Performs other duties as assigned.
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