Referral Coordinator
About The Position
Optimal Care is a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. We are committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day.
Requirements
- High School Diploma or GED
- Minimum one (1) year of experience in a health care setting
- Detailed orientated person who is capable of multitasking
- Strong computer skills
Nice To Haves
- Physician office, home care or hospice experience preferred
Responsibilities
- Sending all outgoing home care and hospice referrals for the practice within the specified time frame
- Verifies all outgoing referrals are sent to a participating provider within the patient’s health insurance plan
- Responsible for verifying all 485s/Plan of care for home care or hospice are properly signed by the provider, sent back to the proper agency and sent internally to the Optimal Care billing department for processing
- Communicates with providers, families or facilities when needed regarding the home care or hospice referral
- Tracks outstanding referrals to ensure the start of care is completed
- Updates the patient’s EMR to reflect the home care and hospice company providing care to the patient
- Focuses on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them and being responsive to their needs
Benefits
- Minimum of 3 Weeks Paid Time Off (PTO)
- Medical, Dental, and Vision Insurance
- HSA and FSA options including Dependent Care
- Company paid Short Term Disability
- Company paid Life Insurance
- 401(k) with Employer Match
- Mileage Reimbursement
- Company Vehicle Program for field roles
- Pet Insurance
- ID and Fraud Protection
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
