Referral Coordinator

Optimal Care • Jackson, MS

10d • Onsite

About The Position

Optimal Care is where your dedication meets a rewarding career. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

Requirements

• High School Diploma or GED
• Minimum one (1) year of experience in a health care setting
• Detailed orientated person who is capable of multitasking
• Strong computer skills

Nice To Haves

• Physician office, home care or hospice experience preferred

Responsibilities

• Sending all outgoing home care and hospice referrals for the practice within the specified time frame
• Verifies all outgoing referrals are sent to a participating provider within the patient’s health insurance plan
• Responsible for verifying all 485s/Plan of care for home care or hospice are properly signed by the provider, sent back to the proper agency and sent internally to the Optimal Care billing department for processing
• Communicates with providers, families or facilities when needed regarding the home care or hospice referral
• Tracks outstanding referrals to ensure the start of care is completed
• Updates the patient’s EMR to reflect the home care and hospice company providing care to the patient

Benefits

• Minimum of 3 Weeks Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• Company paid Life Insurance
• 401(k) with Employer Match
• Mileage Reimbursement
• Company Vehicle Program for field roles
• Pet Insurance
• ID and Fraud Protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED