Referral Coordinator - Rehab/Physical Therapy

Munson Healthcare•Frankfort, MI

8h•Onsite

About The Position

This position manages referrals both into and out of the clinic, including prior authorizations, and other communication. This role also ensures that appointments are scheduled and completed. This role requires superior customer relationship skills and the proven ability to communicate effectively and accurately, both verbally and in writing with all levels. The ideal candidate has the ability to operate in frequently fast paced environment and with constantly changing requirements of healthcare and is able to adapt by embracing and supporting change as necessary to obtain operational and performance efficiencies. This role may need be required to fill in other clerical roles for the department as needed for coverage.

Requirements

Associate’s degree in Health Services Administration or related field, and at least three (3) years’ experience in a related field with advancing experience.
In lieu of an Associate’s Degree, candidate must have 5 years of experience in health care.
Superior customer relationship skills.
Proven ability to communicate effectively and accurately, both verbally and in writing with all levels.
Ability to operate in a frequently fast-paced environment.
Ability to adapt to constantly changing requirements of healthcare.
Ability to embrace and support change as necessary to obtain operational and performance efficiencies.