Referral Coordinator

DoveLewis ER + Specialty Hospital • Portland, OR

1d • $22 - $24 • Onsite

About The Position

DoveLewis Veterinary Emergency and Specialty Hospital is hiring a full-time Referral Coordinator to join our Client Experience Team. As a Referral Coordinator, you will act as a liaison between pet owners, referring veterinarians (rDVMs), and DoveLewis’ Specialty departments. You will be tasked with coordinating appointments, managing medical record communications, and supporting a seamless client experience from check-in to discharge. Our ideal candidate will have strong communication skills, an eye for detail and organization and, above all, a genuine love of animals and an appreciation for the human-animal bond.

Requirements

• High school diploma or GED required
• Minimum 1 year of experience in a fast-paced administrative, receptionist, or client service role
• At least 6 months of experience in an emergency or specialty veterinary setting
• Prior experience using veterinary practice management software required

Nice To Haves

• Veterinary assistant experience is a plus
• Any suitable combination of experience or education may substitute for the above.

Responsibilities

• Coordinating appointments
• Managing medical record communications
• Supporting a seamless client experience from check-in to discharge

Benefits

• Equitable Health Benefits including Medical Dental Vision
• $0 mental health copays
• preventative care
• LGBTQIA-friendly providers
• options for families
• Life Insurance
• Flexible Spending Account (medical and dependent care)
• Paid vacation and sick time
• Holiday pay
• Bereavement leave, including time off when a pet family member passes away
• 403(b) retirement account with free financial advising available
• Student debt repayment assistance for all employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED