Referral Coordinator - Plastic Surgery
CoxHealth•Springfield, MO
•Onsite
About The Position
The Referral Coordinator is responsible for centrally managing the referral process for internal and external referrals to specialty and sub-specialty providers. The goal of this role is to work with all Cox Medical Group clinics to centrally complete and track referrals, ensuring patients receive timely appointments and attend them. The Referral Specialist will also support centralized functions for referral management to internal and external partners.
Requirements
- High school diploma or Equivalent
- 1 year customer service experience
- Strong customer service skills when working with various staff members
- Professional verbal and written communication skills
- Ability to work independently and be self-directed to complete referrals in a timely manner
- Excellent time management skills
- Proficient using computers, including all Microsoft programs
- Promote the mission and values of CoxHealth
Nice To Haves
- Previous experience in an ambulatory clinic setting
Responsibilities
- Centrally manage the referral process for internal and external referrals to specialty and sub-specialty providers.
- Work with all Cox Medical Group clinics to centrally complete and track referrals.
- Ensure patients receive timely appointments and attend the appointments with the specialty provider.
- Support centralized functions for referral management to internal and external partners.
Benefits
- Medical
- Vision
- Dental
- Retirement with Employer Match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
