Referral Coordinator

Lifemark Health Group•Edmonton, AB

4h•Onsite

About The Position

AssessMed Edmonton- Referral Coordinator Status: Temporary Full-time (18 month contract) , In-person About AssessMed For over 30 years AssessMed has been completing independent, unbiased, evidence-based medico-legal evaluations and file reviews to several markets including but not limited to, auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada. AssessMed is a true national provider with strategically located regional offices in BC, Alberta, Ontario (4), Quebec and the Maritime Provinces (2).

Requirements

Relevant post-secondary/community college education
3 years’ experience working in a Client Service or administrative position, ideally within the insurance/health care environment
Comprehensive computer efficiency (MS Office Suite, Internet, Adobe Acrobat, case management software)
Demonstrated organizational and multitasking skills
Enjoys working in a collaborative team environment
Effective verbal and written communication skills
Shows initiative and exhibits excellent judgement
Demonstrated ability to work with a high level of autonomy

Nice To Haves

Experience with SmartSimple is an asset
Knowledge of medical terminology is a strong asset

Responsibilities

Book telephone calls and set up conferences and services in SS accordingly, follow up and update the TC services once completed
Process Addendum requests
Manage incoming referral folder for the RC team
Complete conflict checks on all incoming referrals and create medical legal cases/services in SmartSimple for the RC Team
Set up transportation and interpreters for upcoming assessments
Other Administrative tasks as required

Benefits

Comprehensive and flexible health and dental choices with Flex benefits
Lifemark Employee Assistance Program
Shoppers Drug Mart Employee Discount (30%)
Employee Stock Purchase Plan (25%)
Paid vacation and Wellness days
Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
Goodlife Fitness Corporate Discount Gym Membership
Ongoing internal training and development with opportunities for mentorship
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
Nationally recognized brand with a strong digital presence