Referral Coordinator - Internal Medicine
Riverside Health System•Newport News, VA
•$19 - $25•Onsite
About The Position
The Referral Coordinator works under the supervision of the Manager/Director and is primarily responsible for scheduling patient appointments with specialists, scheduling tests at appropriate facilities, and coordinating the completion of insurance mandated referrals and authorizations in a timely fashion prior to the date of service. This role involves updating patient chart records with necessary referral information, flagging and faxing appropriate medical records, and contacting patients via telephone to communicate appointment preparation details.
Requirements
- 1 year Medical office experience
Nice To Haves
- High School Diploma or GED
Responsibilities
- Coordinates appointment scheduling and obtains timely insurance referrals/authorizations to ensure quality patient care.
- Educates patient regarding protocol for tests/appointments.
- Keeps up to date on referral criteria by reviewing updates from insurance carriers and attending training.
- Recommends to office manager any process improvements needed to improve quality of service.
- Maintains a clean and orderly work area.
- Processes physician and patient requests for tests and referrals in a timely manner.
- Responds appropriately and timely to patient calls.
Benefits
- great benefits and perks
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
