R1427W - Referral Clinical Specialist

LifeGift • Lubbock, TX

23d • Onsite

About The Position

LifeGift is seeking a Referral Clinical Specialist in Lubbock, Texas. The role responds to referring hospitals, gathers medical and social history, and assesses donation potential. The specialist collaborates with hospital clinical teams and LifeGift clinical and organ teams to facilitate donation and manage assigned referrals and donor cases. Responsibilities expand with experience: within 6–9 months of employment, or sooner with prior experience, the specialist manages assigned authorized organ donor cases through collection, labeling, and shipping of specimens for ABO and infectious disease testing. Within 12–18 months, or sooner with prior experience, the specialist carries out organ case start-up activities, including verifying brain-death documentation, donor assessment, order placement, and initial notifications.

The position requires frequent travel to hospital partners within LifeGift’s service area and availability for 12-hour shifts, including nights, weekends, and holidays. As a condition of employment, the specialist must be able to obtain hospital badges and EMR access from all LifeGift hospital partners.

LifeGift describes its culture as diverse and inclusive, with a mission focused on lifesaving organ and tissue transplants. Full-time team members may enroll in insurance plans and participate in retirement, tuition reimbursement, and leave programs.

Requirements

• Associate degree, medical certification or licensure (such as EMT, Paramedic, RN, or RT), or clinically equivalent healthcare experience.
• Current Basic Life Support (BLS) certification, or ability to obtain it within six months of employment; certification must be maintained throughout employment.
• Ability to travel frequently and commute to different hospital partners within the service area.
• Availability to work 12-hour shifts, including nights, weekends, and holidays.
• Ability to attain hospital badges and EMR access from all LifeGift hospital partners.

Nice To Haves

• At least six months of healthcare or allied health experience is preferred.

Responsibilities

• Respond promptly and appropriately to referring hospitals to gather information and discuss organ and tissue donation potential in collaboration with clinical leadership.
• Establish initial dialogue with the hospital’s clinical team about the referral and build collaboration.
• Keep hospital staff informed about plans and progress during the referral process to facilitate the opportunity for donation.
• Identify family dynamics, the authorizing party, language requirements, and other pertinent information as circumstances allow.
• Collaborate with the LifeGift organ team to manage active referrals, conducting assigned follow-ups onsite or by phone.
• Manage assigned authorized organ donor cases from referral through collection of specimens for ABO and infectious disease determination, including labeling and shipping.
• Complete organ case start-up activities for assigned authorized donor cases, including verifying brain-death documentation, assessing the donor, placing orders, and making initial standard notifications.
• Obtain hospital badges and EMR access from LifeGift hospital partners as a condition of employment.

Benefits

• Medical, dental, and vision insurance plans.
• Life insurance, long-term disability (LTD), and short-term disability (STD).
• Pre-tax flexible spending accounts (FSAs) and health savings accounts (HSAs), with LifeGift contributions.
• 403(b) and 401(a) retirement plans with the opportunity for a generous match.
• Tuition reimbursement program.
• Vacation and sick leave plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree