Referral Clerk Sleep Medicine

UnitedHealth Group•Corvallis, OR

4d•$16 - $29•Onsite

About The Position

Referral Clerk Sleep Medicine is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service. Supports the teams in meeting state compliance goals. Schedule: This is a 40-hour week, 8-hour shift schedule, Monday through Friday between the hours of 7:30 am to 5:30 pm PST. The schedule will be determined by the manager upon hire. Location: 3680 Samaritan Dr. Third Floor, Corvallis, OR 97330 (Sleep Medicine Office)

Requirements

High School Diploma /GED
1+ years of computer proficiency experience in Microsoft Office and demonstrates solid computer skills to include typing and talking at the same time and navigating through multiple screens
1 + years of customer service experience or healthcare experience
Ability to work independently and as a team, and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Nice To Haves

Experience working within the health care Industry and with health care insurance
Experience working in a hospital, physician's office or medical clinic setting
A clerical or administrative support background
Experience working in a call center
Knowledge of ICD-9 and CPT codes
Knowledge of referral processing procedures

Responsibilities

Manage administrative intake of members
Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles
Handle resolution/inquiries from members and/or providers
Ability to update patient’s charts
Answer incoming and outgoing calls
Enter all data into the electronic health record according to company policies and procedures
Ability to support front office staff as needed
Performs other duties as assigned

Benefits

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
comprehensive benefits package
incentive and recognition programs
equity stock purchase
401k contribution