Referral Assistant | Cancer Center

CentraCare•Monticello, MN

15h•Onsite

About The Position

Find your purpose as a Referral Assistant with CentraCare Monticello. Responsible for providing referral support to CentraCare Health Monticello. Processes and coordinates all incoming new patient referrals. Participates in coordination of all outgoing referrals. Participates in the coordination of clinic activity through the processing of physician orders, and performing Patient Access duties to support patient care staff to achieve the hospital mission.

Requirements

High School Diploma or GED.
2 years at a minimum of experience working prior referrals, scheduling and prior authorization in healthcare required.
Typing 50 wpm.
Working knowledge of computers and general office equipment.
Ability to organize, multi-task and work under pressure.
Ability to read and communicate effectively in English.
Strong written and verbal skills.
Strong interpersonal human relations skills.

Nice To Haves

Previous experience with Managed Care insurance plans preferred.
Medical terminology knowledge preferred.
2 years at a minimum of related office experience or business school preferred.

Responsibilities

Provide referral support.
Process and coordinate all incoming and outgoing referrals.
Coordinate clinic activity through the processing of physician orders and performing patient access duties to support patient care staff.
Implement Customer Services Standards.
Maintain confidentiality of all employee and customer information.