Referral and Scheduling Coordinator

HumanaOrange City, FL
$39,000 - $49,400Onsite

About The Position

As a Referral and Scheduling Coordinator, you will schedule and pre-register patients for exams and procedures with specialists and providers outside of the primary care physician's office. This is an onsite position. The Referral and Scheduling Coordinator 1 gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Requirements

  • 2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
  • Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
  • Proficient with medical terminology
  • Experience with Electronic Medical Records
  • Excellent professional communication abilities, at all levels within the organization and with patients
  • This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Nice To Haves

  • Bachelor's Degree in Healthcare or Business Administration
  • Bilingual English/Spanish
  • Knowledge of ICD 10 and CPT coding
  • Referral experience
  • Medical Assistant or Professional State Certifications related to healthcare

Responsibilities

  • Schedule and pre-register patients for exams and procedures with specialists and providers outside of the primary care physician's office.
  • Gather and communicate all relative information and preparation instructions to patient and referring providers.

Benefits

  • medical
  • dental
  • vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
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