Referral and Authorization Clerk - Neurosurgery

Crouse Hospital•Syracuse, NY

21h

About The Position

The Referral and Authorization Clerk provides referral support to professional teams through positive customer service, diagnostic appointment scheduling, insurance authorization processing, maintaining and organizing documentation, copying, faxing completed orders, and other clerical duties as required. The role works with physicians, managers, and staff to promote quality and cost-effective daily operations. It establishes and maintains good interpersonal relationships with patients, their families, the public, and coworkers, and collaborates with staff to assist patients and facilitate successful interactions with the practice team. The position reflects and advances the practice’s mission and goals internally and throughout the community.

Requirements

High school diploma.
Minimum of two years of experience in healthcare.
Proven team-player experience.
Demonstrated experience using computers.
Understanding of the insurance carrier authorization process.
Knowledge of current ICD-10 and CPT-4 codes.

Nice To Haves

Demonstrated competence in interpersonal and intra-professional relations.
Associate degree or certificate from a medical assisting or secretarial school.
Experience in medical terminology.
Knowledge of EMR systems.

Responsibilities

Provide referral support to professional teams through customer service and diagnostic appointment scheduling.
Process insurance authorizations.
Maintain and organize appropriate documentation.
Copy and fax completed orders and perform other clerical duties as required.
Work with physicians, managers, and staff to promote quality and cost-effective daily operations.
Maintain good interpersonal relationships with patients, their families, the public, and coworkers.
Collaborate with staff to assist patients and facilitate successful interactions with the practice team.
Reflect and advance the practice’s mission and goals internally and throughout the community.

Benefits

Competitive starting rates based on experience.
Annual salary increases.
Opportunities for professional growth and stability within a fast-growing medical practice.
Perfect attendance award.
Tuition reimbursement program.
Employee referral program.
Generous health, dental, vision, and life insurance.
Flexible spending account or health savings account, available the first of the month following hire.
Employee assistance program.
15 days of paid time off within the first year of employment.
7 paid holidays annually.
401(k) with 4% employer match.