Reentry Services Clinical Program Coordinator

Advocates•Framingham, MA

1d•Hybrid

About The Position

The Clinical Program Coordinator is responsible for providing clinical oversight, direct care services, and program coordination for justice-involved adults with mental health and substance use needs. The Clinical Program Coordinator collaborates extensively with program leadership, navigation personnel, and key stakeholders from court, correctional, and community settings to facilitate comprehensive, high-quality, person-centered care that promotes effective community reintegration. This position includes a mix of remote-based work, community outreach, and collaboration within court and correctional settings across service areas. Flexibility is required to meet the needs of the program and correctional partners, while prioritizing the individuals, families, and communities served by reentry programming. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

Requirements

Master’s degree in Social Work, Counseling, Psychology, or a related field required
Independent clinical licensure preferred (LICSW, LMHC, LADC I) or license-eligible
Experience working with justice-involved adults and other system-impacted individuals with behavioral health needs
Strong clinical assessment, engagement, and crisis management skills
Understanding of multiple pathways to recovery and wellness, including harm reduction principles
Strong knowledge of community-based resources, wraparound supports, SUD treatment continuum, and service coordination
Excellent communication, leadership, and organizational skills
Ability to manage multiple priorities and support a team in a dynamic, fast-paced environment
Proven leadership experience in addiction recovery or reentry services
Ability to support Reentry Navigators in managing complex cases, developing professional boundaries, and delivering member-centered services
Commitment to Advocates’ values and mission
Commitment to Advocates’ mission of partnering with individuals and families to overcome challenges and achieve meaningful goals
Strong leadership, mentoring, and team-building skills
Excellent communication and interpersonal abilities
Cultural humility and commitment to equity and inclusion
Exceptional organizational and problem-solving skills

Responsibilities

Provide clinical oversight and guidance for individuals served through Reentry Services, including BH-JI, CSP-JI, and Women and Nonbinary Reentry programs
Support Reentry Navigators and Clinical Supervisors in managing individuals with complex mental health and substance use needs
Deliver short-term, transitional counseling and provide court-referred clinical services as needed
Conduct comprehensive diagnostic assessments and develop treatment recommendations for individuals referred by probation and justice system partners
Facilitate groups for program participants and collaborate across service lines to assist in the co-facilitation of agency-wide trainings
Ensure services are trauma-informed, recovery-oriented, and aligned with Advocates’ mission and best practices
Participate in multidisciplinary leadership meetings with program leadership and clinical teams
Assist with staff onboarding, training, mentorship, and ongoing support for Reentry Navigators and non-clinical staff
Promote a collaborative, team-based approach to care coordination and service delivery
Partner with leadership to triage referrals and ensure appropriate assignment within the navigation team
Coordinate care across behavioral health, housing, medical, peer, and community-based wraparound supports
Support program operations, including documentation, quality assurance, billing, reporting, and data tracking
Contribute to quality improvement initiatives and special projects
Ensure compliance with organizational, state, and contractual requirements
Build and maintain relationships with courts, probation, correctional facilities, and community partners
Participate in outreach efforts to expand program awareness and access
Provide responsive, professional support to internal and external stakeholders