Reentry Coordinator (NCS) - MONSE

Baltimore City•Cocoa, FL

1d•$55,012 - $87,968

About The Position

The Reentry Coordinator advances the Mayor’s Office of Neighborhood Safety and Engagement’s (MONSE) mission to support people returning to the community after involvement with the criminal justice system through the Office of Returning Citizens. The role coordinates resource delivery, manages special projects, and develops collaborative partnerships to strengthen re-entry programming across Baltimore. The Coordinator works with returning citizens, community-based providers, and agency partners to assess needs, improve services, and ensure support is culturally and geographically responsive. The position coordinates low-barrier reintegrative case management and connections to essential services; serves as a resource on re-entry issues; and supports planning, data collection, reporting, and process improvement. It also monitors community partner services, conducts outreach and needs assessments, coordinates cross-agency initiatives, and represents MONSE in community and professional settings. The role requires timely reporting, confidentiality, and continued awareness of best practices, trends, and legal requirements related to re-entry.

Requirements

Bachelor’s degree in Sociology, Psychology, Human Services, or a related social or behavioral science field, or 3–5 years of relevant experience; an equivalent combination of education and experience may qualify.
Experience developing, coordinating, and managing programs, including using data to monitor outcomes and inform responses.
Ability to assess and prioritize pressing needs while managing multiple tasks and responsibilities.
Strong analytical skills and attention to detail.
Ability to resolve complex, multifaceted problems and provide practical solutions.
Excellent oral and written communication skills and ability to engage diverse stakeholders at all levels.
Proficiency with Microsoft Office Suite and other relevant office software for reporting and data management.
Knowledge of local, state, and federal laws and policies related to returning citizens and re-entry programming.
High ethical standards, commitment to confidentiality, and alignment with MONSE’s mission, values, and equity-driven approach.

Responsibilities

Manage low-barrier reintegrative case management and connect returning citizens with partner agencies and community-based resources after incarceration.
Serve as a central point of contact and subject matter expert on re-entry, providing technical assistance to agency and community partners.
Facilitate dialogue, data collection, reporting, process improvement, and interdepartmental and intradepartmental planning related to re-entry services and policies.
Monitor and evaluate community partners’ effectiveness in delivering services to returning citizens.
Conduct outreach, community needs assessments, and public education to identify service gaps and drive improvements.
Identify key partners, develop action-oriented plans, and maintain a statistical framework for data collection and reporting.
Stay current on re-entry and victim-services best practices and assist in implementing evidence-based approaches.
Maintain confidentiality of returning citizen and departmental information.
Coordinate and implement time-sensitive projects, program alliances, and joint re-entry initiatives.
Provide staff support and represent the office to Baltimore City’s Re-entry Action Council.
Coordinate with state and local agencies to improve support and services for incarcerated individuals and returning citizens.
Build and manage cooperative relationships with city agencies, nonprofits, civic groups, and residents to promote a coordinated citywide re-entry response.
Prepare timely and thorough reports on project deliverables for supervisors and stakeholders, including monthly progress reports for internal distribution and public communication.
Attend and participate in community meetings, professional groups, workshops, and conferences, and represent MONSE.
Contribute to public information campaigns and participate in inter-agency committees as assigned.
Remain informed about trends, innovations, and legal requirements related to re-entry.