Reemployment Program Director

State of Maryland • Cecil, MD

6d • Hybrid

About The Position

The Maryland Department of Labor, Division of Workforce Development and Adult Learning (DWDAL) is accepting applications for Program Manager III in the Office of Workforce Development (OWD). This Management Service position serves at the pleasure of the Appointing Authority. The main purpose of this position is to provide regional leadership, program oversight, and strategic coordination for workforce development initiatives administered by the Maryland Department of Labor. This position serves as the department’s primary representative within assigned regions and is responsible for managing multiple programs, projects, partnerships, and operational initiatives that support organizational priorities and effective service delivery. The reemployment program director leads and develops staff, fosters collaboration among internal and external stakeholders, provides technical assistance and operational guidance, monitors performance and compliance, and drives continuous improvement efforts across assigned regions. This position is responsible for coordinating complex initiatives, managing competing priorities, supporting organizational change, and ensuring that programs and services are delivered effectively and efficiently, and aligned with department goals and objectives.

Requirements

• A Bachelor's degree from an accredited college or university.
• Six years of experience in administrative staff or professional work.
• Three years of program management experience

Nice To Haves

• Experience managing Workforce development programs for varied populations.
• Experience establishing and maintaining collaborative relationships with internal and external stakeholders.
• Experience managing reemployment programs for varied populations.
• Experience developing, delivering, or supporting staff training, coaching, professional development, or organizational learning initiatives.

Responsibilities

• Serving as the Maryland Department of Labor’s regional representative and collaborating with Local Workforce Development Boards, One-Stop Operators, Chief Elected Officials, community organizations, educational institutions, employers, and other workforce system partners to support effective service delivery and strategic workforce initiatives.
• Monitoring program performance, operational outcomes, and customer service trends; identifying areas for improvement; and implementing corrective actions, process improvements, and strategic initiatives to achieve organizational goals.
• Managing multiple programs, projects, contracts, and operational initiatives simultaneously; coordinating resources, timelines, stakeholders, and deliverables to support effective service delivery and organizational priorities.
• Implementing administrative policies and providing leadership, guidance, and oversight to staff responsible for delivering workforce and employment-related services across assigned regions.
• Interpreting and communicating departmental policies, procedures, and program requirements to staff, partners, stakeholders, and the public to ensure consistent understanding and implementation.
• Investigating operational issues, customer concerns, partner inquiries, and program challenges; developing and implementing solutions to improve service delivery and organizational effectiveness.
• Ensuring compliance with applicable federal, state, and local laws, regulations, policies, and procedures, including those related to program operations, personnel management, accessibility, equal opportunity, and customer service.
• Conducting personnel activities involving assigned staff, including recruitment, hiring, onboarding, coaching, performance management, employee development, succession planning, and disciplinary actions when necessary.
• Leading cross-functional projects and coordinating efforts among multiple programs, departments, and stakeholders to support statewide initiatives and organizational priorities.

Benefits

• Ten to 25 days of annual (vacation) leave per year, depending on seniority.
• Six personal days each calendar year.
• Eleven paid holidays.
• Fifteen days of sick leave per year.
• Paid parental leave to eligible permanent State employees.
• Adherence to the Family Medical Leave Act of 1993.
• Contributory defined benefit pension plan (vested after ten years).
• 457 Deferred Compensation Plan.
• 401(k) Savings and Investment Plan.
• Flexible work schedules.
• Teleworking Program.
• Eligibility for Federal Public Service Loan Forgiveness Program.
• Free Mass Transit Benefit (Baltimore Light Rail, Baltimore Metro Subway, Baltimore Bus Service, Baltimore Region Commuter Bus Routes).
• Medical coverage.
• Prescription coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• Accidental death and dismemberment insurance plans.
• Healthcare Flexible Spending Accounts.
• Dependent Daycare Flexible Spending Accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager