Redwood Room Server

The Clift , Royal Sonesta- San Francisco, CA•San Francisco, CA

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. We’re hiring a Cocktail Server for the iconic Redwood Room at The Clift Royal Sonesta—one of San Francisco’s most historic and design-forward cocktail lounges. This is currently a Friday and Saturday evening position (approximately 5:00 PM–midnight), with the potential for additional shifts as business demands. This is a union position and requires a polished, professional presence with a strong sense of urgency and guest awareness. The Cocktail Server is responsible for delivering seamless, attentive beverage and small plate service in a high-energy, upscale lounge environment. Success in this role means reading the room, staying ahead of guest needs, and providing consistent, attentive service while working effectively with the team during busy shifts.

Requirements

One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
Strong beverage knowledge, including spirits, classic cocktails, and the ability to navigate an extensive bar program
Possess a gracious, friendly, and engaging demeanor with a genuine focus on hospitality and guest experience
Ability to multitask, work in a fast-paced environment, and maintain a high level of attention to detail
Strong verbal and written communication skills in English
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and partner with others to promote a team-oriented environment
Consistently demonstrate professionalism, positivity, and a guest-first mindset in all interactions

Responsibilities

Provide friendly, courteous and professional service at all times
Ensure good communication with Management
Maintain complete knowledge of all menu items
Prepare and check tables before service
Clear and reset tables
Ensure that all Company practices and procedures are met when delivering food from the kitchen to the customer
Ensure the overall cleanliness and order of the bar tables, chairs, floors and service station at all times
Ensure that all cleaning duties are completed in allocated times to the Company standards
Complete all opening and closing procedures
Must be proficient in effective and efficient table maintenance
Be assertive and attentive at ALL times
Have thorough knowledge of all product and service procedures