Recruitment and Retention Coordinator

Commonwealth of Massachusetts • Holyoke, MA

2d • Onsite

About The Position

The Massachusetts Veterans Home at Holyoke established in 1952, is dedicated to providing exceptional care and services to veterans. We pride ourselves on delivering long-term care with dignity, honor, and respect. Our comprehensive approach extends to diverse housing services in our domiciliary facility, always prioritizing the needs and well-being of our veterans. We are currently seeking a dynamic Recruitment and Retention Coordinator to join our team. This crucial role encompasses a wide range of responsibilities, including managing talent pools, driving strategic diversity initiatives, and developing creative recruitment strategies. The ideal candidate will be a collaborative problem-solver, capable of enhancing our talent acquisition strategy through innovative ideas and process improvements, while working closely with HR staff, senior leadership, and state agency representatives.

Requirements

• Knowledge of Human Resource rules, regulations, and processes.
• Strong consultative and presentation skills to ensure high-quality customer service. Ability to exercise judgment and discretion in handling confidential matters and understanding of employees’ changing needs and situations.
• Ability to work independently, receive and prioritize other work assignments based on dates of qualifying events to ensure timely processing.
• Professional experience working in Recruitment and Staffing, specifically working knowledge and experience with HRIS/HRMS, Taleo and Oracle based applications.
• Strong consultative and presentation skills to ensure high-quality customer service.
• Knowledge of state government and interrelationships between agencies.
• Experience working in a union environment.
• Commitment to equal opportunity in the workplace.
• Valid driver’s license and/or a means of travel to regional offices within the state of Massachusetts to conduct events and presentations as needed.
• Minimum entrance requirements: Applicants must have at least: (A) three years of full time, or equivalent part-time, professional experience in personnel work, or (B) any equivalent combination of the required experience and the substitutions below.
• Substitutions: A Bachelor's degree or higher may be substituted for a maximum of two years of the required experience. Graduate degree with a major in Personnel Management, Personnel Administration or Public Administration may be substituted for the required experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Nice To Haves

• Proven experience with talent acquisition processes, job development, workforce development and/or job placement.
• Solid experience as a Sourcer/Sourcing Specialist; Familiarity with LinkedIn Recruiter, job boards and other social media platforms a plus.
• Skilled in grammatically correct and effective business writing including the ability to write persuasively, clearly and concisely and to blend information from multiple sources.
• Experience with compiling, analyzing, summarizing and manipulating data with demonstrated practice in database management used to track statistics to inform process improvements.
• Effective communication/public speaking skills, and the ability to connect quickly and authentically with people from a variety of different professional and cultural backgrounds; commitment to the value of diversity and inclusion.
• Strong critical thinking, problem-solving, and collaboration skills; adept at managing relationships both internally and externally.
• Sound understanding of recruitment processes and an aptitude for creating efficiencies.

Responsibilities

• Provide strategic support and execution of recruitment, data analytics and robust talent acquisition strategies
• Proactively search for and engage qualified talent for open and hard to fill positions
• Take an active role in the full cycle recruitment process providing resume screening, interview pre-screening services, candidate recommendations and interview question suggestion.
• Serve as a liaison between candidates, hiring managers and HR staffing units
• Support the unit in analyzing current recruitment and retention trends to develop sound solutions, programs and services that are efficient, appropriate, and support the mission and goals of EOVS
• Utilize workforce metrics to drive performance improvement in the recruitment and retention processes, preparing reports and summarizing findings and metrics
• Assemble applicant sources by researching and contacting community resources, colleges, job placement agencies, affinity groups, and other networking resources
• Participate and engage in career fairs, hiring events, and workshops; Create a positive candidate experience by providing the highest level of customer service
• Assist with drafting and revising job postings and making recommendations on screening and interview questions
• Participate in overarching team goals and initiatives, offering innovative, constructive ideas to further the departments’ success and growth
• Cultivate partnerships with HR functional teams, HR staff and other departments with recruitment requirements/requests; ensure continued engagement and productivity
• Serve on workgroups regarding a variety of recruitment-related committees, activities and teams to continuously improve process and service delivery
• Provide administrative and project support to the Unit as needed
• Manage the post-to-hire lifecycle of agency requisitions in MassCareers

Benefits

• Comprehensive Benefits
• outstanding suite of employee benefits that add to the overall value of your compensation package.
• work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level