Recruiting Systems Specialist (Workday)
About The Position
The Recruiting Systems Specialist provides first-line support for Workday Recruiting, HHS’ applicant tracking system, and the sourcing and screening tools used by recruiters. This fully remote U.S. role supports recruiter onboarding and training, resolves routine system issues, and helps maintain accurate, compliant candidate data so recruiters can focus on hiring. The specialist supports day-to-day questions about system access, navigation, and troubleshooting; delivers hands-on training and setup for Workday and other recruiting platforms; and shadows new recruiters during their first weeks to reinforce system procedures. The role also reviews daily prescreening results, assists with recruiting reports and data requests, and supports Workday release testing and validation as capacity allows. As Workday expertise grows, the specialist may take on a larger role in evaluating and testing semiannual releases and implementing new features.
Requirements
- 1–2 years of experience supporting, troubleshooting, or training others on software systems in any industry.
- A technically driven mindset and ability to learn new platforms quickly and work independently after training.
- Strong spreadsheet skills in Excel or Google Sheets, including sorting, filtering, lookups, and pivot tables, with the ability to complete data requests quickly and accurately.
- Reliable high-speed internet and a quiet, dedicated workspace.
- Technical aptitude, attention to detail, effective communication, interpersonal skills, customer-service orientation, sound judgment, proactivity, integrity, discretion, and organizational ability.
Nice To Haves
- Experience with Workday Recruiting or HCM, or another ATS such as iCIMS, Greenhouse, Lever, or Taleo.
- Experience in HR systems or recruiting operations.
- Experience as an ATS super-user, trainer, or point of contact for a recruiting team.
- A degree in Information Systems, Computer Science, Human Resources, Business Administration, or a related field.
- Experience in a healthcare or high-volume recruiting environment.
- Familiarity with Indeed, LinkedIn Recruiter, or similar sourcing platforms.
Responsibilities
- Resolve first-line Workday Recruiting support tickets and troubleshoot routine recruiter issues, escalating complex cases as needed.
- Support recruiters and operators with system access, navigation, and general troubleshooting questions.
- Deliver hands-on training and setup for Workday and other recruiting platforms.
- Support and shadow new recruiters during their first weeks to reinforce proper system use and procedures.
- Review candidate prescreening results daily and flag discrepancies or concerns to systems leadership.
- Assist with routine recruiting reports and data requests, often on quick turnarounds.
- Assist systems leadership with Workday release testing and validation as capacity allows.
- Partner with recruiters and operators to reinforce proper system usage and best practices.
Benefits
- Paid time off (vacation and sick).
- Medical, dental, and vision insurance.
- 401(k) with employer match.
- Employee assistance program (EAP).
- Employee resource groups (ERGs).
- Career development and ongoing training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
