Recruiting Systems Specialist (Workday)
About The Position
The Recruiting Systems Specialist provides first-line support for Workday Recruiting, HHS’ applicant tracking system, and the sourcing and screening tools used by recruiters. This fully remote role trains and supports new recruiters, resolves routine system issues, and helps maintain clean, compliant candidate data so the recruiting team can focus on hiring. The position is intended to grow as the employee develops Workday expertise, with opportunities to take on more responsibility for evaluating and testing semiannual Workday releases and implementing new features. The anticipated start date is January 2027.
Requirements
- 1–2 years of experience supporting, troubleshooting, or training others on software systems in any industry.
- A technically driven mindset and the ability to learn new platforms quickly and work independently after training.
- Strong spreadsheet skills in Excel or Google Sheets, including sorting, filtering, lookups, and pivot tables, with the ability to fulfill data requests quickly and accurately.
- Reliable high-speed internet and a quiet, dedicated workspace.
- Comfort learning software systems and platforms quickly; accuracy with repetitive, process-driven tasks; effective communication with non-technical users; sound judgment about resolving or escalating issues; ability to prioritize work independently; integrity and discretion when handling candidate and employee information; and ability to manage tasks in a fast-paced environment.
Nice To Haves
- Experience with Workday (Recruiting or HCM) or another ATS such as iCIMS, Greenhouse, Lever, or Taleo.
- Experience in HR systems or recruiting operations.
- Experience as an ATS super-user, trainer, or point of contact for a recruiting team.
- A degree in Information Systems, Computer Science, Human Resources, Business Administration, or a related field.
- Experience in a healthcare or high-volume recruiting environment.
- Familiarity with Indeed, LinkedIn Recruiter, or similar sourcing platforms.
Responsibilities
- Provide first-line resolution of Workday Recruiting tickets, troubleshoot routine recruiter issues, and escalate complex cases as needed.
- Answer day-to-day system questions from recruiters and operators, including access, navigation, and general troubleshooting.
- Deliver hands-on training and setup for Workday and other recruiting platforms.
- Support and shadow new recruiters during their first weeks to reinforce proper system use and procedures.
- Review candidate prescreening results daily and flag discrepancies or concerns to systems leadership.
- Assist with routine recruiting reports and data requests, often on quick turnarounds.
- Assist systems leadership with Workday release testing and validation as capacity allows.
- Partner with recruiters and operators to reinforce proper system usage and best practices.
- As Workday expertise deepens, take on a larger role in evaluating and testing Workday’s semiannual releases and implementing new features.
Benefits
- Paid time off (vacation and sick).
- Medical, dental, and vision insurance.
- 401(k) with employer match.
- Employee assistance program (EAP).
- Employee resource groups (ERGs).
- Career development and ongoing training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
