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USAA•San Antonio, TX

2d•Hybrid

About The Position

USAA's mission is to empower its members to achieve financial security through highly competitive products, exceptional service, and trusted advice. The company aims to be the #1 choice for the military community and their families. USAA values honesty, integrity, loyalty, and service. The company is proud to support active-duty military spouses, and roles may offer remote or hybrid flexibility for them, consistent with policy and business needs.

Requirements

Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
10 years of progressive related experience developing and executing operational strategies including the full life cycle talent acquisition process (i.e., hiring plans and forecasting, recruiting, on-boarding, compensation, performance measurement, development, etc.).
4 years of people leadership experience in building, managing and/or developing high-performing teams.
Demonstrated experience assessing enterprise-wide needs while developing and executing HR strategies, programs, and tools to achieve business objectives.
Prior experience establishing talent market strategy for organizational trends, competitive intelligence, and benchmark industry practices.

Responsibilities

Leads the development and oversight of recruiting program strategy execution.
Assesses business issues and develops executable plans to address program needs and/or drive the development of new recruiting programs and activities.
Champions continuous process improvement, lean methodologies, and the identification and implementation of standard practices to enhance the recruiting process and overall candidate experience.
Establishes strategic partnerships with outside vendors and consultants to incorporate and ensure adherence to industry best practices, trends, processes, and products and services into current staffing program strategies.
Manages a team of individual contributors and people leaders to establish performance expectations and provide feedback, coaching, and career counseling.
Leads the strategy of enterprise-wide recruitment programs and initiatives, using various channels to enable the hiring plan.
Ensures recruiting programs are aligned with diversity attraction strategies and associated budgets.
Oversees performance metrics and results to the effectiveness of recruiting solutions to guide shared understanding and continuous improvement around talent pipelines, funnel, and key performance indicators.
Leads partnership internally with talent acquisition leaders to advance and optimize processes and daily operations to include utilization of resources, tools, and technology in alignment with service delivery metrics, methodologies, and procedures to achieve short- and long-term talent strategies.
Plays a key role in annual operational planning, budget oversight, and strategic planning.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.