Recruiting Operations Specialist

Redwood Software

2d

About The Position

We're looking for a Recruiting Operations Specialist who thrives at the intersection of process, data, and people. You'll own the systems and workflows that power our talent acquisition function — driving efficiency, improving candidate experience, and equipping our recruiting team with the tools and insights they need to hire effectively.

Systems & Data
Champion an AI-first approach to recruiting operations — proactively identifying opportunities to leverage AI tools for workflow automation, candidate screening, scheduling, and reporting, and helping the broader TA team build confidence and fluency with emerging technology.
Own and optimize Greenhouse as our ATS administrator — maintaining data integrity, enforcing best practices, and evaluating new tools that can meaningfully improve recruiting outcomes.
Partner with Talent Acquisition, People Systems, and IT teams to optimize recruiting technology infrastructure and integrations.
Maintain Workday as the source of truth for requisitions in partnership with Finance and People Ops.
Reporting & Analytics
Build and maintain dashboards that give stakeholders real-time visibility into pipeline health, time-to-fill, source effectiveness, and other key hiring metrics.
Partner with Finance on headcount alignment, requisition tracking, and workforce forecasting.
Support compliance reporting and audits by maintaining accurate recruiting documentation and records.
Process & Programs
Own Redwood’s Employee Referral Program ensuring a positive experience for referrers and candidates.
Manage Offer Process & Background Check Verifications for NA & EMEA candidates.
Audit, document, and continuously improve recruiting workflows end-to-end — from requisition creation through onboarding handoff — ensuring consistency and scalability as the business grows.
Develop process documentation and deliver training to Recruiters and Hiring Managers.
Candidate & Interview Experience
Identify friction points in the candidate journey, implement improvements that raise engagement and satisfaction at every touchpoint.
Coordinate and manage interview scheduling for high priority roles across candidates, recruiters, hiring managers, and interview panels to ensure a seamless hiring process.
Vendor & Compliance Management
Manage relationships with recruitment agencies, job boards, and background check providers — including contract negotiation and SLA oversight.
Ensure recruiting practices remain compliant with data privacy regulations and internal policy.
Partner with Procurement to create Purchase Orders and process invoices within Workday.

Requirements

• 3+ years in Recruiting Operations or a similar HR operations role
• Hands-on experience with ATS systems
• Strong analytical skills with the ability to translate data into actionable recommendations
• Proven project management ability
• Experience managing external vendors and holding them accountable to performance standards
• Clear, structured communication
• A strategic mindset
• An AI-first orientation
• Bachelor's degree or equivalent experience

Nice To Haves

• Greenhouse and Workday familiarity a plus

Responsibilities

• Champion an AI-first approach to recruiting operations
• Own and optimize Greenhouse as our ATS administrator
• Partner with Talent Acquisition, People Systems, and IT teams to optimize recruiting technology infrastructure and integrations
• Maintain Workday as the source of truth for requisitions
• Build and maintain dashboards that give stakeholders real-time visibility into pipeline health, time-to-fill, source effectiveness, and other key hiring metrics
• Partner with Finance on headcount alignment, requisition tracking, and workforce forecasting
• Support compliance reporting and audits by maintaining accurate recruiting documentation and records
• Own Redwood’s Employee Referral Program
• Manage Offer Process & Background Check Verifications for NA & EMEA candidates
• Audit, document, and continuously improve recruiting workflows end-to-end
• Develop process documentation and deliver training to Recruiters and Hiring Managers
• Identify friction points in the candidate journey, implement improvements that raise engagement and satisfaction
• Coordinate and manage interview scheduling for high priority roles
• Manage relationships with recruitment agencies, job boards, and background check providers
• Ensure recruiting practices remain compliant with data privacy regulations and internal policy
• Partner with Procurement to create Purchase Orders and process invoices within Workday

Benefits

• Redwood is an equal opportunity employer.
• Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws.
• We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.
• All such discrimination is unlawful and will have a zero tolerance policy applied to it.
• Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data.
• Should you wish for us to remove your personal data from our recruitment database, please email us directly at [email protected]

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree