Recruiting & Development Manager

Quote Factory•Overland Park, KS

About The Position

Margin Freight is building something different. We help transportation professionals build and scale their own businesses by combining industry-leading technology, operational support, carrier relationships, and a path to true independence. Our agents operate under their own brands while leveraging the resources, technology, and support of Margin Freight. Unlike traditional agent programs, our goal isn't simply to recruit agents — it's to help entrepreneurs build and control valuable businesses. As we continue to grow, we're seeking a Recruiting & Development Manager to help identify exceptional freight professionals, introduce them to Margin Freight, and support their long-term success. The Recruiting & Development Manager is responsible for attracting, recruiting, and retaining high-quality independent freight agents. This individual serves as the primary driver of agent growth by building recruiting pipelines, developing industry relationships, and helping agents uncover opportunities to grow their businesses. While this role will regularly engage with existing agents, its primary responsibility is to identify and recruit new agent partners. The ideal candidate is a relationship builder who enjoys networking, business development, and helping entrepreneurs succeed.

Requirements

Experience in freight brokerage, transportation, logistics, or supply chain
Strong networking, recruiting, and relationship-building skills
Excellent verbal and written communication abilities
Self-motivated and highly organized
Comfortable conducting outbound recruiting efforts and business development activities
Ability to interpret business performance data and identify growth opportunities
CRM proficiency and strong technology skills

Nice To Haves

Experience recruiting freight agents or transportation sales professionals
Experience working within an agent-based brokerage model
Familiarity with transportation operations and LTL pricing strategies
Experience in customer success, business development, or account management

Responsibilities

Agent recruiting (primary responsibility)
Identify, recruit, and onboard experienced freight brokerage professionals and independent agents
Build and maintain a consistent pipeline of prospective agent candidates
Conduct outbound prospecting through phone, email, LinkedIn, referrals, networking, and industry events
Qualify candidates based on production history, business goals, cultural fit, and growth potential
Present Margin Freight's value proposition, technology platform, compensation model, and path to independence
Coordinate candidate meetings and guide prospects through the recruiting process
Maintain accurate recruiting activity and pipeline records within CRM systems
Develop referral relationships with current agents and industry partners
Partner with leadership to continuously improve recruiting strategies and messaging
Agent development & retention
Maintain regular communication with existing agents
Build trusted relationships that encourage long-term retention and engagement
Review agent performance data to identify growth opportunities and potential challenges
Help agents uncover opportunities related to: Customer growth, LTL pricing opportunities, Margin improvement, Technology utilization, Operational efficiencies
Coordinate with internal teams to connect agents with the appropriate resources needed to pursue those opportunities
Escalate agent concerns and work collaboratively with Operations, Pricing, Product, and Leadership teams to remove obstacles.
Identify retention risks and proactively engage agents
Strategic growth
Track recruiting, retention, and agent growth metrics
Gather feedback from agents and communicate trends to leadership
Identify opportunities to improve the overall agent experience
Support strategic initiatives designed to increase agent satisfaction, productivity, and retention